DeepInterview AI Privacy Policy

We collect the following types of information:

• Account Information: name and email address when you create an account. This information is collected and stored by us and is not sent to OpenAI.
• Interview Content: audio recordings, text answers, job title, experience level, optional job description, and interview question text you submit while practicing interviews. This content may be sent to OpenAI with your prior in-app consent for AI processing (see Section 2).
• Usage Data: device type, operating system, app version, and interaction analytics used to improve performance. This is not sent to OpenAI.

OpenAI is the sole third-party AI service provider we use to power core interview features. OpenAI is located at https://openai.com. With your prior consent in the app, the following data may be transmitted to OpenAI:

• Interview audio recordings — sent to OpenAI for speech-to-text transcription only.
• Interview text answers — sent to OpenAI to validate responses, generate feedback, and produce your performance report.
• Job role and interview setup — including job title, experience level, and optional job description — sent to OpenAI to generate tailored interview questions.
• Interview question text — sent to OpenAI for text-to-speech playback of questions.

We do not send your name, email address, phone number, Apple ID, or other account or contact details to OpenAI. Only the content required to provide AI interview practice is transmitted.

OpenAI processes this data in accordance with its own Privacy Policy and applicable data protection safeguards under our agreement with OpenAI. We do not sell your interview data, audio recordings, or personal information to OpenAI or any other third party.

Other third-party services: We also use Supabase for account authentication, subscription and credit management, and backend services. Interview content is not sent to Supabase for AI processing.

• Provide and personalize the interview practice experience.
• Send interview content to OpenAI to generate AI-powered questions, feedback, and reports.
• Improve our models, features, and overall service quality.
• Provide customer support and respond to inquiries.
• Detect, prevent, and address fraud or abuse.

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
• Personal data should be held no longer than necessary to fulfil its purpose.
• People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

We are committed to helping our customers meet the data subject rights requirements of GDPR. DeepInterview AI processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We've been set up as self service from the start and have always given you access to your data. Our customer support team is here for you to answer any questions you might have.

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

• Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

• Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
• Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.